Privacy Policy

Our privacy policy has been prepared to comply with both Federal and Provincial privacy statues.  

The Personal Information Protection and Electronic Documents Act

PIPEDA sets out the ground rules for how private-sector organizations collect, use or disclose personal information in the course of commercial activities across Canada.

In addition, PIPEDA will not apply to an organization that operates wholly within a province that has legislation that has been deemed substantially similar to the PIPEDA, unless the personal information crosses provincial or national borders.  Alberta has privacy legislation that has been deemed substantially similar.

PIPEDA applies to private-sector organizations carrying on business in Canada in the provinces or territories of Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Saskatchewan, or Yukon and private-sector organizations carrying on business in Canada when the personal information they collect, use or disclose crosses provincial or national borders.

The Office of the Privacy Commissioner of Canada oversees compliance with PIPEDA.

Alberta Personal Information Protection Act

PIPA governs the collection, use and disclosure of personal information by organizations in a manner that recognizes both the right of an individual to their personal information protected and the need of organizations to collect, use or disclose personal information for purposes that are reasonable.

The Office of the Privacy Commissioner of Alberta oversees compliance with PIPA.

What personal information do we collect from the people that visit our blog, website or app?

When visiting on our site you may be asked to enter your name, email address, phone number, debt information or other details to help you with your experience.

How do we use your information?

The information that you provide us via our website or to our office may be used to provide you with the services that you’ve requested from us including answering your inquiry.

How do we protect visitor information?  (for review)

Our website is monitored on a regular basis to ensure its security against known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is protected in a secured network and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.


Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.  

For instance, we use cookies to help us remember and understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Cookies for Website Traffic Information (Google Analytics)

Like most websites, we use Google Analytics to collect standard internet log information and details of visitor behavior patterns. We do this to discover patterns such as the number of visitors to the various parts of the site. Some information collected includes internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is only processed in a way which does not identify anyone personally. We use this information to try to better understand visitor preferences. None of your personal or specifically identifiable information is used or stored.

Cookies for Marketing Purposes

Should we use online advertising through Google ads, Google uses a cookie to track the success of our advertisement. Likewise, we use a Facebook pixel to help us track the success of an advertisement on Facebook.

Disabling Cookies

You may disable cookies through your web browser settings at any time if you do not wish for information to be collected about how you use our website. More detailed information about how to manage cookies can be found at your browser’s website, or by clicking on ‘settings’ in your browser.

Third-party disclosure

We do not sell, distribute or share your personal information with third parties of any kind without your permission.

Third-party links

Our website contains links to other websites and government agencies. Although we link only to people and organizations we believe are trustworthy, we are not responsible for the privacy practices or the content of other websites. Please be aware of when you are leaving our website and review the privacy practices of the other websites.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.


If you are not satisfied with our response to your privacy concerns, you may wish to contact the Privacy Commissioner of Canada for assistance between the hours of 9 am and 5 pm EST:

By telephone at:
Toll-free: 1-800-282-1376
Telephone: (613) 995-8210
Fax: (613) 947-6850
TTY: (613) 992-9190 or on the Web at:

Or by mail at:
112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3

Your acceptance of these terms

By using this Site, you signify your acceptance of this privacy policy. If you do not agree to this privacy policy, please do not use our Site. We reserve the exclusive right to modify this privacy policy at any time. Non-material changes and clarifications will take effect immediately. Material changes will take effect 30 days after their posting. The posting date will be set out at the end of the document. Your continued use of the Site following the posting of changes to this privacy policy will be deemed your acceptance of those changes.